Part of the nation's largest network of Medical Revenue Management offices
Call (408) 819-9020
181 East Tasman Drive Ste 20250 San Jose, CA 95134

Virtual Care

Virtual Care
VirtualCare - Doctor and patient connecting virtually through a tablet

Fully Connected Patient Care, Advanced Monitoring Solutions

During the COVID-19 pandemic, many patients got to know and appreciate telehealth. Telehealth allows the patient to communicate with a clinician via phone or video communication and to receive care without having to to go a doctor’s office.

Virtual Care is much more than telehealth. It provides a complete package of virtual care that includes real-time remote patient monitoring and virtual collaboration among all medical professionals, patients, and their loved ones.

Virtual Care brings all your patients’ data together in one place so every approved provider can have real-time access. Now doctors, physician assistants, nurse practitioners, and other health care professionals can collaborate and view health data, treatment plans, and prescriptions for connected patients. On top of that, even caregivers and home aides can remotely view doctors’ instructions and treatment plans.

Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services are key components of virtual patient care. They can improve the well-being of patients, save patient lives, and generate more practice income while reducing inpatient care expenses. The American Medical Association emphasizes that “Successful implementation of digital health technology will be imperative for improving patient outcomes and ensuring financial stability for health care practices.” Combining Virtual Care with our medical billing service minimizes administrative work and allows clinicians to focus on quality patient care. We operate in a HIPAA-compliant setting and make sure you will be reimbursed for your services properly and timely.

Remote Patient Monitoring (RPM)

Remote Patient Monitoring (RPM) allows for enhanced patient care with daily remote monitoring of physiologic measurements with monthly reporting on trends. RPM provides real-time alerts for measurements outside of provider-established parameters. Among others, these measurements can include vital signs, weight, blood pressure, and glucose levels. Patients are provided with monitoring devices best suited to their chronic condition(s). Proprietary software provides an online platform where everyone surrounding a patient can collaborate through one common virtual care platform.

Enhanced Personal Care

When everyone involved in caring for a patient with chronic health conditions gets on the same page, the level of care that the patient receives improves drastically. Chronic Care Management (CCM) allows patients to get personalized care plans that are tailored to their needs.

Management & Support

We support our platform with a call center that takes the pressure off medical practices and facilities by providing virtual office management, patient management, automated email reminders and alerts, scheduling, and billing.

We offer:

  • Assistance with determining patient eligibility
  • Customized platform designed for healthcare professionals, patients, and caregivers
  • Access to a team of Care Center professionals specially trained in all aspects of Remote Patient Monitoring

Improved Outcomes

Our support team helps manage virtual offices by maintaining patient data and device monitoring. This allows medical providers to focus on quality patient care. We monitor patient physiological data daily during business hours (portal and App are available to providers and patients 24/7). Our solution triggers alerts for patients who fall outside of the defined measurement parameters. If an alert is triggered, the physician, or a staff member designated by the physician, will receive the alert by the communication method of the patient’s choice (text, email, etc.). Our staff will communicate with the physician to review any alerts received that day.

Our Virtual Care package is the all-inclusive solution if you are looking for:

  • Live care center patient monitoring services and virtual office management
  • A complete package of easy-to-use monitoring devices for your patients
  • Patient onboarding and education
  • One collaborative virtual care platform workflow and EMR interface


Virtual Care allows you to provide your patients with:

  • Collaborative Care Model
  • Annual Wellness Visits (AWV)
  • Advance Care Planning
  • Chronic Care Management (CCM)
  • Remote Patient Monitoring (RPM)
  • Behavioral Health Integration
  • Wound Care Monitoring

Do you have a question? Contact us!